Quality and EHS Manager

‍

Summary

As our Quality Manager, you'll spearhead the culture of quality and safety at Service Stations, taking full ownership of our quality systems. You'll lead a dedicated team of Quality engineers, executing strategy on Quality, Health & Safety, and sustainability with precision and passion. Aligning with our global goals, you'll drive impactful initiatives that ensure excellence and sustainability throughout the region. Join us and make a significant difference in shaping the future of quality.

Job Responsibilities

  • Oversees the process, implementation, teaching, enforcement and further development of Complaint Management System (CAQ) and ensures that the 8D Complaint solution system is used for all corrective and preventative actions. This includes quality assessments, writing procedures, and enforcing procedures
  • Creates and sustains a quality culture that is based on a standardized approach
  • Initiates and supports Health, Safety and Green programs
  • Supports Management Team in improving product quality and improving customer satisfaction
  • Responsible for the companies’ Quality Management System regarding ISO, and ISO recertification
  • Leads, coaches and motivates direct reports by establishing open communication; defines team and personal goals based on department needs; conducts mid-year and annual reviews for team members and provides regular feedback
  • Ensures that the organization understands, embraces, and employs sound quality methodologies in all its work and that the set of metrics is developed and used to accurately, timely, and cost effectively measure and communicate quality performance
  • Work with managers in Customer Service and Project Execution to ensure quality measures are being followed in each department. Looks cross-functionally for solutions and improvements to meet quality expectations
  • Drives continuous improvement and lean initiatives in regards to quality
  • Develops and maintains relationships with customers, partners and primary subcontractors to ensure smooth operation of projects  
  • Approves travel requests and performs other administrative functions in-line with this level of position
  • Domestic and International travel 10-35% time
  • Performs other duties as assigned

Qualifications

  • Bachelor’s degree in manufacturing, mechanical, or electrical engineering or related field
  • +5 years of quality management and supervisory experience including a broad range of technical and commercial knowledge
  • Technology/Equipment: Microsoft Office and enterprise software required, SAP preferred  
  • Ability to clearly communicate to all levels of the organization the quality strategy and goals of the QSM
  • Knowledge of hazardous waste, environmental compliance reporting, and sustainability preferred
  • Ability to effectively influence and motivate others. Exhibit ability to work effectively with all levels of the organization
  • Strong project management skills
  • Displays confidence while remaining approachable in a variety business situations
  • Project Management - defines outcomes and expectations based on customer requirements; uses resources efficiently and manages within budget limits
  • Planning/Organizing - sets clear goals and functions effectively under critical and tight deadlines, heavy workloads and other pressures
  • Judgment/Decision Making/Problem Solving - assess situations to determine importance, urgency and risks, and makes clear and timely decisions in the best interest of the organization
  • Managing Risk - takes actions in which the benefits to the efficiency and effectiveness of service delivery are weighed against potential risks
  • Fiscal Management – monitors expenditures and resources to ensure spending is within allotments
  • Detail Orientation - ensures information is complete and accurate
  • Oral and Written Communication - presents information, analysis, and ideas in writing in a clear and concise manner
  • Speaks and understands English

‍

Benefits

International and successful company with sustainable prospects for the future
Wide technical & modern environment with interesting challenges
Professional environment with an open communication culture
Exciting development and training opportunities
Great and dynamic work environment
Health Insurance with Health Savings Account
Dental
Vision and Life Insurance
Short Term and Long Term Disability
401(k) with 6% company contribution
15 days vacation
Sick Time
Maternity and Paternity Leave

‍

APPLY NOW