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Product Design VP Location: [US East Coast, UK, EMEA, Hybrid/ Remote]
The Role:
We're seeking an experienced Snr Director of Product Design & UX with a strong background in B2B SaaS applications solutions to lead Product Design team. The Snr Director, Product Design & UX will envision complex UX ecosystems and inspire teams to push the boundaries of what's possible.
This role, reporting to the Chief Product Officer, is ideal for a leader with a proven track record of building strong Design teams delivering tangible customer value across a complex portfolio of b2b software applications, through the design of great user experiences from onboarding to adoption. The successful candidate will possess a unique blend of business, domain and technical acumen, with ability to influence strategic objective, prioritize initiatives, quickly grasp complex customer workflows across many industrial verticals.
Responsibilities:
• Spearhead the strategy, vision, roadmap, and execution of our Design practice and team, defining design principles, processes and best practices.
• Collaborate closely with Product and Engineering, product marketing, sales, and other teams to deliver designs and products that exceed customer expectations.
• Build and nurture pivotal relationships with key stakeholders, mastering effective communication to ensure our visionary product plans resonate across our organization.
• Adopt a user-focused mindset, integrating user research and feedback into product development to craft solutions that address the challenges of designing amazing spaces.
• Champion the customer: Leverage user research, insights, experimentation, and optimization, ensuring our products meet our customers expectations.
• Champion innovation, encouraging the team to explore new ideas, technologies, and methodologies beyond the known boundaries of technology and methodology, ensuring we remain at the forefront of industry evolution.
• Be hands-on in the product development process, from ideation through launch and beyond, ensuring milestones are met and quality standards of excellence are upheld.
• Leverage data-driven insights to illuminate the path forward, making informed decisions that enhance product quality, user experience, adoption, from onboarding to retention.
• Mentor and develop team members, cultivating a culture of excellence and continuous improvement.
• Bring in new talents to grow the Design and UX team
• Foster diversity and inclusion within the team, promoting an environment where all employees feel valued and included.
Requirements:
• Minimum of 7-10 years of management experience in Product Design, UI/ UX, ideally with a focus on SaaS applications.
• Strong Product design, UX research background, ideally with experience in computer graphics, visual design, 2D/ 3D design, cloud collaboration, AI applications.
• Experience building and leading teams of product designers and UX researchers.
• Set a vision for the team, the product design practice and for a Design-led approach in our product development
• Set up processes and methodologies to drive customer and user centric design practices to build products that users love.
• Experience with cloud-based technologies, demonstrating a deep understanding of end to end user experiences, multi user collaboration workflows, and design best practices.
• A track record of innovation, with examples of bringing new ideas and products to market, implementing design best practices.
• Exceptional communication and presentation skills, strong story telling skills, with the ability articulate complex concepts in simple ways, and engage with stakeholders at all levels of the organization.
• Experience partnering with B2B customers to understand their needs, pain points, experience and deliver impactful solutions.
• A data-driven approach to decision-making
• Demonstrated ability to collaborate, partners with/ influence cross-functional teams, delivering results.
